What Our Customers Are Saying
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johan PRINS, DURHAM R3, ONTARIO
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My experience at Fox Harley Davidson is by far the best I've ever encountered when purchasing a vehicle. Everyone was very friendly and helpful. The level of service was second to none.
-Anonymous -
Fox Harley is by far the best dealer that I have been to both in Canada and the US. I have purchased two bikes from Steve and the gang at Fox Harley and would never consider buying anywhere else. From The moment you walk through the door you are treated like family and the service does not end once you have purchased. The entire team at Fox Harley makes you feel like a family member whether you are there to buy a bike or simply a shirt. Always an awesome experience!!!
Dan Hoyt, Wasaga Beach, ONTARIO -
Stopped in this past Friday afternoon on day 2 of our 3-day road trip as we were experiencing a slight hiccup with one of our bikes. Special thanks to Dan and Grant in service for taking time out of a busy Friday afternoon to check the bike over thoroughly. After giving it a clean bill of health and reassuring us peace of mind, we were on the road in jig-time. Thanks again guys, a job well done.
Peter DeLazzer, Bramalea, ONTARIO -
Unsettling vibration, rattle from my ride could not determine if this was external or internal. I was hoping for the best but expected the worst. I scheduled a test ride with head man Dan and voila! It was a broken exhaust clamp that was rattling and I was very happy that it wasn't in the engine or in my head! Top notch diagnostics! I am moving out of province and I will miss the professional service offered at Fox Harley Davidson!
Shane Irwin, Markdale, ONTARIO -
We have recently made our second Harley bike purchase with Fox Harley Davidson and they continue to provide excellent service. All of the staff are highly skilled at their roles within the dealership and always make you feel like your business is important to them. We live 1 1/2 hours away from the dealership and have 2 dealerships closer but we continue to make Fox Harley Davidson our dealership of choice.
Thank you to all the staff for you dedication and service.Barry and MJ Bender, Listowel, ONTARIO -
I bought my first HD from Fox, I service it there and store it there every year. I have now bought my second bike from Fox. I dont know how the do it but they continue to surpass all expectations. You walk in the door and its like your walking into your own house and your friends are all there. They know your name and say hi, no one is pressuring you to buy anything. You don't feel as if you are bothering them even though they are busy, they have time for you. I have never been in a better Harley Davidson store. They are family, and your treated like family. Why isn't everyone going to Fox Harley Davidson. Thank you everyone. P.S welcome Will
Andy Rhodes, Innisfil, ONT -
Rita and I just wanted to let you know what a great experience we've had purchasing our new to us 2016 Ultra Limited. From the initial contact with Dan in Sales, to the final touches with Dan in Service, we couldn't be happier! Everyone there is friendly and helpful and we feel very comfortable when we're there, no pressure and no hard sales tactics. Just wanted to mention as well, hat's off to Dan in Service as I ordered an accessory in black that I didn't know came in chrome. Dan waited to before installing to double check as he knew by the other accessories I added, that this wasn't what I was looking for, a huge thank you to him!
Looking forward to going back many times for clothing/accessories or just stopping by to say "hey" when we're riding by.Thanks to all!
Eric & RitaEric Van Schelven -
I just picked up my new softtail slim s,( my 3rd bike form Fox). I figured it was about time that I took the time to thank you by passing on what a great experience getting this bike. The staff are friendly, and approachable, as well as knowledgeable and reliable. My bike was ready on time, and any questions I had were thoroughly answered. Their customer satisfaction is second to none, some how my battery drained overnight. I called them on a weekend and there was some one at my door within 1 hour ( I am 30 min drive at least), Phil installed a brand new battery no questions and I was on my way. Hats off to you guys!!
paul french, Meaford, ONTARIO -
The best dealership I've visited and the only place I'd ever buy another HOG from, 10/10
Brandon MacDonald Orangeville -
Just thought I would let everyone know that I have purchased many accessories from FOX Harley, for my Sportster most from Brody at the customer service desk as well as some clothing apparel with the help of the fantastic girls who welcome you into the shop like family every time. On a recent trip to Halifax, NS, I visited "Privateers" Harley Davidson and when they found out I lived near Owen Sound ,they asked me to bring a shot glass back for Chris, which I did. Anyways the main reason for this testimonial is , that a couple weeks ago I wanted to order in a Brand NEW Mustang seat for my ride, and was having some difficulty getting it ordered from the states. Well, when I mentioned this to Brody, he quickly called his ON supplier for "Mustang" and within 2 days , he called me back and my New saddle was there, ready for pickup. I was just so impressed with his professional service and attention to every detail. Kudo's to the best staff ever,from a loyal ,repeat customer for life!
daryl Wiarton -
We bought our new Ultra Limited this spring from Fox and enjoyed every minute. Unfortunately there was a minor recall that needed attention. Anthony called to say the parts were in for the repair and before I could even tell him when i could bring the bike in he offered to make the 1 1/2 hr. drive to pick our bike up do the recall repair and returned the bike 4 days later no extra charge.This great service is second to none, thanks to all the staff.Jamie & Kathy Neeb
St. JacobsJamie Neeb St Jacobs -
After receiving such amazing service this summer from Fox H-D I felt compelled to share my experience here. Back in August my 2000 Sreamin' Eagle Road Glide lost power on Hwy 21, while my wife and I were heading up for a holiday in Kincardine. I called the dealership and spoke to Anthony in service. They came down to Kincardine to pick up the bike, with no hesitation at all. The power failure turned out to be a small issue; the fuel pump relay. While on the service bench their tech discovered a much bigger issue, one that could have had a potentially catastrophic outcome. One bolt on the belt pulley was completely sheared off from the rear hub, with two more loose that likely would have failed on my ride home to Windsor, had they not detected it. Two other dealers, who shall remain nameless, missed detecting the issue, while the bike was in recently for service. While there was a 2 1/2 week for the pulley from H-D USA, Anthony kept me informed every step of the way. This past Saturday Chris met me with the bike in Kincardine, to cut some time off my trip to and from Windsor. Imagine my surprise during our conversation when I found out he was the owner of the dealership! I was blown away. Plus on top of all this, they were able to sort out a recurring idle issue, with the Magnetti Marelli ecm. The bike ran like a champ all the way back to Windsor. I can't say enough great things about Fox H-D. Wonderful people, exceptional service. If I decide to trade this one in for a new Road Glide I would certainly talk to Fox first, before making any new purchase decision. Thanks again everyone. Tim Trombley
Tim Trombley Windsor -
Best dealership in canada!!! I blew a front wheel bearing on my way up to OwenSound with my club for the weekend. I called Fox HD and told them what was going on. These people waited 45 mins after closing to put my bike inside for the night and even gave me a ride to my hotel. THEN these great people came in early to fix my bike so we could carry on with our weekend, oh.. even ended up fixing a recall I knew nothing about at no extra charge. THANK YOU Fox Harley Davidson..especially Anthony for going above and beyond what most dealerships do...all the other dealerships should take a leson on customer sevice from you guys..thanks again and see you next summer ... very much appreciated! Dan
Dan Lariviere chatham -
Great company to deal with. The personalized service by a family and owners who care is the best.
Recommend Fox Harley to everyone we talk to.
Jamie & Kathy Neeb
St. JacobsJamie Neeb St Jacobs -
Great experience purchasing a bike from Fox HD. Wouldn't hesitate to do it again. Thanks Steve!
-Anonymous -
I have bought 4 new bikes at Fox , always the same from top to bottom , first class people and treatment across the entire store .
Shawn Ringel Owen Sound -
After reading all the testimonies about fox harley thought I
better send one....sorry Randy,Mike,Chris,Steve,Brody and I know I forgot
others from this fabulous family. Anyway after a great U.S.trip last fall
I mentioned to Mike and Randy I might be going good to upgrade my 02
softail. Two weeks later Mike called and told me he had a bike coming in
that I had been searching for for 3yrs. I had to be up there anyway so I
checked it out..make a long story short...that beauty is in my garage
waiting for spring...beautiful bike....excellent price...and the service is
truly second to none and I mean none...Many thanks to all the incredible
staff who made my purchase and all my visits to fox a truly great experience
in every sense of the word...Never been so excited to visit a
dealership...thanks again...P.S good eye Mike..Dean from Hamilton Ont...see
u all in the springDean Jamieson Hamilton -
I have purchased 2 Harleys from FOX HD. Was looking at #3 last fall after talking to Randy about what I would like next. He showed me what I wanted in the back showroom. DO I buy the bike or take a planned winter off. I have never wracked my brains over anthing so much in my life. Getting married was a piece of cake compared to this . I am enjoying the winter off and the BIKE is still there. This storey might not be over YET PS. MIKE and STEVE did a wonderful job on the other 2 GOOD people to work with. Jungle
jim OReilly Kemble -
Once again, Steve Fox listened very carefully to what I was looking for and made the deal happen. He took the initiative to offer a completely different proposal and it was exactly what I have been looking for. It continues to be a pleasure dealing with this family dealership who, over time, have become friends. Well done and thank you, once again. What is this, my fifth bike with you? I should have bought shares......
Chris Belcher Alliston -
I have had a great time since I got my bike at FOX Harley-Davidson and did some upgrades. I enjoy putting some kms. on it. The sales, parts and service are top notch. I thank them for having a well oiled great run dealership.-Anonymous -
While I was searching online for Ontario Harley dealers I found a list a customer testimonials for Fox Harley with very positive reviews and decided to give you folks a call and I'm glad I did. Throughout the years I have purchased a couple homes, several cars as well as a few toys and I can honestly say that I have never had a more pleasant experience purchasing any of those items as I did purchasing my bike at Fox HD. Your responsiveness, consideration and level of commitment to your customers is truly outstanding!!!
Shawn MacDonald Guelph -
Once again I was surprised by the service and honesty of the FOX staff. I have winter stored my 2007 Ultra Classic since I bought it with FOX and have always been satisfied. This year was an exception to the good. When i called to get the bike out. I was informed the full service I requested was not required as I had only put on 900km since the last one. They are going to go out on the bike to ensure nothing is required before I pick it up. I should not be surprised with the respect and honesty but always am. Thanks Grant.
Larry , Kincardine, ON -
"I have purchased a number of Harleys from the Fox family, and can state each experience was a terrific one. I live two hours away from Owen Sound, but will only deal there. Steve Fox is able to make the entire experience a comfortable one -- making sure the bike meets my exact needs. This is a super place to buy and service your Harley!"
Chris , Oak Ridges, ON -
I arrived for my scheduled oil change and a muffler clamp installation before storage and a technician noticed that my mufflers were not installed properly. This had put added stress on a muffler clamp that eventually failed. The technician disassembled my entire muffler system and reinstalled it correctly! This was over and above what I expected on this visit and I commend Fox Harley Davidson for their ongoing service of highest quality!
Shane , Markdale, ON -
"Riding up from Sudbury to Port Elgin I had a back wheel flat. I ride a Suzuki M109R Boulevard. I was able to get it plugged in Port Elgin but needed a new tire before I went home. Being the weekend of fathers day, my little one was looking forward to my return. I called up a bunch of places sat morning, fox being one of them and the closest to me. From the time I called to the installation of my tire I was treated with one of my best costumer experiences to date. The owner kinda chuckled when i rolled in with my Suzuki and asked what it was we were doing today, being every bike around me was a Harley :) Luckily it is only a tire he said with a chuckle. I want to thank your team and I will come back next year hopefully with a few friends to show them your shop! Nothing but respect for your business!! "
Jeff , Garson, ON -
"Stopped in to look around, greeted by Mike. Asked him to give me difference numbers on a bike, very accommodating , unfortunately I had to think on it , the bike got sold. I was treated in a first class manor, and intend to buy my next bike there."
Gary , Toronto, ON -
"Came in last week for a replacement headlight that was ordered in Brodie as promised and needed it installed. Anthony had told me they were shorthanded and could not help today, but Randy came along and asked me how things were and offered to help as I was not sure how to do it. In the end he got a little help from Cody and everything was done in less than ten minutes. As always I am very happy with the service and the personable staff that are always going the extra mile for their customers - keeps me and many others coming back to this great dealership. Thanks as always. Garth"
Garth , Barrie, ON -
Always good times. The best service I have received in years from Brodie/Anthony and the rest of the crew. These folks know how to treat customers. If you don't deal here you need a cat scan. Thanks
Leigh , Kincardine, ON -
"Thanks Fox. I broke my back the last day of 2012 tobogganing with my grand daughter. I was in a real predicament. I needed to get my bike in storage and winter finally came. Chris came down and picked it up. The guys did the service for winter storage and informed me that I needed a new back tire. It is nice to know that here is integrity at the other end, this proved out. I was on my back for about five months and wondered if I would ride again and I knew I could not leave it in storage for ever. I talked to Anthony and he told me not to worry about it. It was far into the riding season before I could ride. My bike was detailed perfectly and I was not charged for extra storage time. I would recommended Fox to all. But don't break your back to get there."
Dan , Kincardine, ON -
Fox Harley Davidson = 1 amazing HD motorcycle purchasing experience. Well worth the ride to Owen Sound. Thanks to Steve and his staff! Chad
Anonymous , St Thomas, ON -
"My husband traded in his Harley for a new one, Steve gave a great price for the trade in AND on the new bike. Customer service is wonderful! Such a friendly, knowledgeable and all around great staff! Randy and Steve are great....I was so happy with my my husbands experience I bought myself a bike there a few weeks later! Again, great price, great bike! They are located 3 1/2 hours away from us, but well worth the drive! It is hard to find such great customer service today....but not with Fox HD!!! Highly recommended!"
Bryan and Wendy , Strathroy, ON -
"I had purchased my first Harley from Fox Hd about a year and a half ago. On the ride home I had wished that I had purchased a larger one. Bigger is better right? I rode it for one season and put it away late in the fall. Then around Christmas I decided to look for another bike. I contacted one Hd dealership and told them what I wanted and sent them photos of my trade and details about bike, mileage etc. They came back with a very lowball offer on my trade. My bike was only 4 years old. So I called Mike Whalen at Fox I told him what I wanted and about my trade. sent him photos as well and details about the bike. I received an Immediate reply. Fox would take my trade and give me two thousand more than the other place. Well I couldn't wait for spring to get here so I sent a deposit and three weeks ago I jumped on my Bike and rode 1480 km round trip to pick up my new Super Glide. I can't thank the people at Fox enough for making my day. Give your self a pat on the back Fox HD. It is well deserved. "
Mike , sault Ste Marie, ON -
First ride of the year...battery flatlined out on the road. I telephoned Fox Harley Davidson and informed them of my breakdown. CAA picked me up and delivered my bike to them and I was on the road within an hour. Regardless of this day being quite busy for them with demo rides the team had me outta there smiling once again! Great service from a great team! Awesome!
Shane , Markdale, ON -
"Our recent purchase of a HD Softail Deluxe at Fox Harley showed that they still know what customer service means. Everyone that I spoke with was pleasant and helpful, would highly recommend this dealership to anyone. "
Brad , Alliston, ON -
Just amazing the way this dealership looks after you I have purchased two Harleys from this dealership and recomment it Nigel
Nigel , Bracebridge, ON -
"Great place first time visiting this dealership and had the best experience in a Harley Davidson dealership in a long time. Harley Davidson Canada should send all dealer staff here to get a lesson on customer service. Staff was exceptional in knowledge, friendliness. Took time to talk to us about new bike knowing we were not buying that day. Gave us maps for some great rides around the area which were awesome rides.If it works out for us we will upgrade in the next year and will be going here to purchase just because of the welcome we got when we arrived. Thanks Fox for renewing the Harley Davidson experience so that i will think twice before I purchase private again. Keep up the good work."
Kim , Petrolia, ON -
Just wanted to say my experiance at fox harley davidson was really cool!.. loved the whole ranch stlye building! not something you usually see and i really enjoyed that!.. Also all the staff were friendly informative and very help full!!.. Would defiantly recomend Fox to anyone of my friends!
rob , brampton, ON -
"Have all my servicing done at Fox Harley. My ride is a 2003 Heritage Softail - 100 year anniversary. Lynne and I never ride by without stopping in the store, to look at gear, and to just say Hi to the staff,as you feel very much at home when there. This Sat. was no different, and we stopped in, and Lynne left being the new owner of a 2003 883 Hugger. She owned a couple bikes in the past, and now her first Harley. As soon as she sat on the 883, it was a given that she would be riding again soon. Thanks Randy, for making this a fun Sat visit to Fox Harley. We'll see you guys this Sat to pick up the 883. "
Jim , Conn, ON -
Bought my first Harley from Fox. Not a single regret and will be back for more toys and accessories all the time!
Matthew , Owen Sound, ON -
Well I've just had my first service experience at Fox. What else can be said but excellent. All Harley Davidson dealerships should come and learn how it's done from these guys. They are the best
Andy , Innisfil, ON -
I have to stop coming here. Just bought my third bike from Fox and my wife just bought her first at this dealership. Nuff said.
Murray , Huntsville, ON -
The sales and service staff at Fox is unsurpassed by any other HD dealership I have ever been in. Their committment to customer service and their passion for Harley Davidson Motorcycles is evident in everything they do. Thats why so many members of the Muskoka Thunder Motorcycle Riders ride the 360 km round trip for their service and sales needs. We would also like to thank Fox for being a proud sponsor of Gravenhurst Charity Bike Night. They really care about their community and the communities of their customers. Bob Clement Vice President and Road Captain Muskoka Thunder Motorcycle Riders
Bob , Gravenhurst, ON -
"I should have done this along time ago, like in 07. I had not rode in almost 15 years and had promised that the next ride would be a Harley or nothing. So on the Teusday after the long weekend in August, Elaine and I stopped at Fox Harley Davidson. I had a budget and was looking for a used Softail. They had 1 new Fatboy and I fell in lust with it,but I was not going to spend that much money. We thanked Steve and went out for dinner and during main the course Elaine commented that I may as well by the Fatboy and stop moping about the price. The Fox boys would take care of that. A week later my beloved Fatboy came home. NOT THE END OF STORY. 1 1/2 years later Elaine wanted a Harley of her own and thanks to Mike she came home with a new Buel Blast ( not the best choice)when everbody realized this Mike and Steve worked with her to trade the Buel and home came Blosum her 1200 Nightster. I had nothing to do with these deals Mike and Steve took care of the paper work. It is her bike bought and paid for by herself. Now in 2012 and a 100,000 KMs on the Fatboy with no problems it was going to be a spare bike. But when closing the deal on my new Ultra Classic Steve aked what I wanted for the Fatboy, he felt that was a fair price and the deal was completed. I hope that new owner enjoys riding it as much as I did. The People (Family) at Fox Harley Davidson made all this possible- From Service whenever I need it, (not when they have time)- to the Girls in the Clothing department- Mike and Steve in sales and the Fox Boys on the service desk. Dan, Cody and Joe in the service bays. It is all of you that makes Fox Harley Davidson the only place for my family to buy their Harley Davidson Products. Thanks Wayne "
WayneElaine , Mt Forest, ON -
"I was in the market for a new Harley Davidson and had two bikes to trade in. After going to 3 other dealerships, it was obvious that I had to take a day, borrow a trailer and take both bikes up for an evaluation. Then I went to Fox's. I spoke to Mike and described the condition of both bikes. We made the deal that day, pending pictures that I would e-mail him. The deal was confirmed and I only had to make 1 trip up with the trailer. I dropped both bikes off and brought the new one home, all in the same day. Great people. Great service. Treated fairly. What more could you ask for."
Larry , orangevbille, ON -
I was looking for a bike and had checked out just about every Harley dealership in Ontario. After searching for about two weeks I found the bike I wanted at Fox HD. The bike was A 2009 Sportster and had only 4000 miles on it. Other Hd dealerships were asking the same price for Sportsters that were 2-3 years older and with more miles on it. I e-mailed Mike Whalen and got all the info on the bike and after a couple of days I gave a deposit and went to the bank to get the balance. It had been almost 30 years since I had last owned a bike so when the wife and I went down to pick it up I was a bit nervous. We went inside and Immediately recognised Mike and met several other of the Fox HD team. It was a balmy 0 degrees when I picked the bike up and proceeded to ride it back to the Soo over 700 km the ride was Sweet and very cold to say the least. By the time I had finished my almost 9 hour ride my body was frozen but it took a few days to wipe that grin off my face. Should I ever decide to purchase another HD I will definitely buy from Fox HD you guys were awesome. Thank you.
Anonymous , SAULT STE MARIE, ON -
"Stored bike at Fox for the winter, and had work completed. I spoke with Brody, about what I wanted for the bike,and he gave me suggestions that he and a Tech had discused for my bike. I wanted a loud rumble with the pipes, better tuning, and smooth response. We agreed on, New Vance & Hines, long shots(Great sound), Commander tuning system, new plugs, screaming eagle wires, and then set up on the Dyno. I was storing the bike at Fox for the winter, so had the work completed then. Picked the bike up a couple weeks ago, and as soon as I started the bike, I knew it was exactly what I wanted. Great sound, amazing increase in performance and power. Many thanks to Brody, and to Cody for the fine work on my bike. A dream to ride now ( 2003 Heritage Softail). The guys also cleaned and shined the bike, so when I picked it up, looked and felt like a brand new bike. Get many looks and comments on the bike!! Thanks guys."
Jim , Conn, ON -
"Rode by one weekend, later, I went to the web and saw a bike I liked. Contacted Mike, he told me they would take care of me and make the trip up to deal, worth while. Both Steve and Mike kept the commitment. I was treated fairly and was given all the time I needed to decide. After sales contact with them has been excellent as well. I recommend them to everyone looking for a HD. Great people, family atmosphere."
Steve , Woodbridge, ON -
What can be said ? Your treated like family from the time you walk in the door. I would recommand Fox Harley to anyone and everyone and have. Thank you to everyone
Andy , Innisfil, ON -
"I was going to buy an older used bike last fall. In fact I had put down a deposit. It was going to be my 1st Harley. I had Fox service the bike, they were wonderful, and also saved my bacon. They advised me of all the problems the bike had and all the costs associated. They were honest and up front. I took the bike back. Fox charged me a minimal fee for all the service. I have since purchased a much nicer and newer bike at a lower cost. Looking forward to getting my bike. I will always take it to Fox Harley Davidson for regular services and Winter storage. Thanks guys !!!"
Bonnie , Durham, ON -
"After years of feet dragging the opportunity arose for me to buy a bike.I hadn't bought a new Harley in over 25 years.Mike was great from the get go,great product knowledge and a very easy going demeanour made the sale painless...well almost painless all the pain came at the end.Steve took the time to sit and talk with me to get to know me,and not just as a $ sign siting in front of him.No high pressure over selling just showed me the stuff and let me decide what I wanted or didn't want and answered all questions thoroughly and honestly.The lovely Natasha was also very well versed in her knowledge of the accessories.I wanted to personalize the bike and Mike and Brodie were excellent in steering me to the right part. I haven't met all of the staff but for all I met and spoke to during my poker run"" were equally friendly and knowledgable in their specific area. I cannot believe the change in this dealership since the first visit a few years ago.If I had of bought elsewhere I would have missed out on one of the absolute best car/bike buying experiences ever.....Al"""
Al , Owen Sound, ON -
"Dropped into the shop Sat. morning (10 mins after you opened for the day)(July 30th) had no appointment,as had an issue with my Softail ( 100 year Anniversary bike) the night before. Gas line had disconnected from the tank, and I wanted to ensure what had caused it. As soon as I got out of my truck(Bike in back) the guys came to see what I needed. I explained the issue, and they said we will take a look in about 15 mins. I went to look at the shop, and what a great shop it is. I looked out 10 mins later, and they were at my truck already. When I came over, they had already fixed the problem, and explained to me what had happened. Said to enjoy the ride, and look after it. What a tremendous service, and first impression left with me. I'm riding back this sat. to take time to check out the shop, and let the guys know how much I appreciated their attention to my issue, and my bike, Thanks guys.We will be seeing much more of each other. Jim"
Jim , Conn, ON -
"My wife asked,Why would you ride all the way from Hamilton to Owen Sound just to get your bike serviced?"" Then I called Tom. When I gave him my name, he said, ""Yea, from Hamilton, right? You have the blue bike. Of course I remember you."" THAT'S why!!! I have had nothing but the BEST customer service from Tom and the rest of the Fox crew. A 3 1/2 hour ride to be treated like a VIP.... worth every minute. Thanks to (in my opinion) the BEST H-D Dealership in Ontario. Craig"""
Craig , Hamilton, ON -
"I should have written this in 2007. That is when Chris went out of his way to get my retirement bike for me. All the transactions were completed on the phone up to the actual purchase. The honesty and trust is very important to me. I called London, Owen Sound and Barrie and told them I wanted a 2007 Ultra with specific assesories. I also told them that who ever called back first would get my sale. Chris called and said he fould the bike I wanted but it is on its way to Calgary. Did I still want it? The rest is history. I still own the bike and get all must service completed at FOX when I am not on a trip. I find the staff and service to be one of the best I have encountered in Canada or the States. Every time I am back for service or just to visit, they all take the time to talk and make you feel welcome. Try them out and you will not be disappointed, I was not and still am satisfied. "
Larry , Tiverton, ON -
"We had a rocky start, but like good whiskey, a few years smooth things out. Roger Noble"
Roger , Hepworth, ON -
"Just realized I haven't filled this in before. Better late than never. Never been in a more friendly dealership here or the U.S. Everything is top notch and above all friendly. Really makes spending time here enjoyable. ALL staff are extremely knowledgeable, courteous and go out of their way to help. Service is excellent, they really do want your ride to be the best it can be and are friendly and informative. Work performed is first rate, you never have to think about your ride when leaving Fox. I travel 3.5 hours to get there and it's worth every mile. Until something changes I'm a customer for life."
Murray , Muskoka, ON -
a heart filled thank-you to the service dept. of Fox Harley especially Tom and Dan for breathing new life into my precious Ruby ( 2000 FLHTCU ). the engine looks and sounds great! YOU GUY'S are the BEST!
chris , stayner, ON -
"My girlfriend & I walked into Fox Harley-Davidson and right away we were surprised by the selection of bikes & clothes. We had never owed a bike or been in a Harley-Davidson store before. Steve treated us like we were part of the Harley-Davidson family, even though I didn't have my bike licence. He took the time to answer all of our questions & showed us varies motorcycles. Just for him to take his time with us and be thorough, that made us want a Harley even more. 2 days later, we purchased a 2011 Street Glide. "
joshua , mount forest, ON -
"The Service Dept. is fabulous! You can not find better staff from being personable, knowledgable, and helpful. Actually the entire staff is this way. I now ride three hours (one way) to get any service on my bike. Fox Harley-Davidson is what Harley is all about!"
Karen , Huntsville, ON -
"WOW!!! What an excellent service department you got!!! We were on our way back home to Alberta and my 1996 Softail needed an oil change. WOW, 20 minutes later we were out the door!!! I can't believe how fast and friendly your team is! I was super impressed by your fast and excellent service. Cheers, Elaine Brochu - Airdrie, Alberta"
Elaine , Airdrie, AB -
"Been in twice for service, great experience both times. Bike was done when they said it would be. Will return again."
John , Innisfil, ON -
"I want to thank Ian & Tom for getting my '02 Heritage up and running after the ignition switch shorted out. We were on a ride in the Grey Bruce area when my bike wouldn't start and had it taken to Fox for repairs. Ian figured out what was wrong pretty quickly but didn't have the necessary parts in stock to do a complete repair. However, he was able to patch the switch back together enough to allow me to get back to Mich. with no further issues. He even took the time to list the neccessary parts I would need to fix the problem once back in the states. Can't thank Ian and Tom enough about getting me up and running & it relieved a lot of anxiety about getting back safely. Only wished Ian worked at my local dealership since I know my bike would be in great hands!!! Fox is fortunate to have him!! Thanks again for getting me back on the road. Mike - Howell, MICH."
Mike , Howell, MI -
"I bought my first Harley recently at Fox HD. Mike and Steve made me feel confident about my purchase. Where as some dealerships you start to feel uneasy about dealing with like they have something to hide. But not at Fox HD. Both gentlemen gave me a safe feeling while I decided about buying the bike, and did not in any way feel pressured in to making the buy. Afterwords I received an email and a follow up phone call to make sure everything was ok with bike and if I was satisfied with my choice. If any problems. I could call them at anytime. So to Mike and Steve. My hats off to you both for superior service. Fox Harley Davidson is tops in book. Yours Truly Ron Renshaw"
Ron , Newmarket, ON -
"great dealership, this is the third bike I have bought from Fox harley. thanks to Mike Whelan and Steve Fox with my latest purchase....."
chris , stayner, ON -
Everyone at Fox treated me like a friend they have known for years. I purchased my first bike and didn't have much knowledge about what I want and they were more than helpful. I dealt with Mike Whalen and Steve Fox and they were both awesome and professional. My overall experience was fantastic. If you are looking for a new or used bike they are always there to help. I WILL DEFINITELY BE BACK AND RECOMMEND YOU TO ANYONE I KNOW. Thanks again.
Darrell , Southampton, ON -
"Best place to buy your bike, friendly, knowledgeable, willing to go the extra mile, no pressure. This is my second purchase and will definitely be back"
Murray , Huntsville, ON -
"I bought a new hybrid helmet. The staff was very friendly, not pushy and very helpful. I got a proper fitting helmet this time and oh what a difference it makes. All in all a very pleasant visit. I'll certainly be back when I'm in the area."
David , Toronto, ON -
"Amazing friendly, knowlegeable staff, everything from the service of my 09 Electric Glide to the purchase of my wifes 05 Sportster (which she just loves). Great team to work with and would (have) recommend them to other riders and wannabe riders. Thanks. Bill & Di Kincardine Ont."
Bill , Kincardine, ON -
"I recently made the trip to Owen Sound to attend the Test Our Metal demo ride. The ride didn't go due to poor weather, but after the great impression made upon me by your staff I kept in touch. I was impressed by the time Michelle, Randy and Steve spent with me even though I didn't have a Harley motorcycle at the time. They made every effort to make sure I knew what I was looking for. Michelle even tought me how to tie a bandana! Steve called me up one day to say he had a great trade in coming and we made the deal on the phone. When I drove up there the bike was as he said, impecable"". I now have a great bike with low km waiting for spring. I will definately be back up for service and accessory needs."""
Ron , Barrie, ON -
Gary , London, ON
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"I was in Fox Harley a week ago Saturday,with Ken from ,Orangeville, to get some work done on my bike, and being that I am a new rider, I am very confident to say that the service and friendliness from the staff was fantastic. Steve from the service department was more than compensating for the questions that I had and also for the adjustments of my handlebars, with no hesitations what so ever. The man from the shop with the English accent, sorry I didnt get his name, put a kit on to make my clutch easier, was also very informative and again made me feel very comfortable talking to me about my bike., All in all it was a a very positve enviroment with the friendly and knowledgable staff, that I would not hesitate to highly recommend Fox Harley to anyone. Thanks again for making my day a great one, Keep up the good work, and I will most definatelly be back! Sue from Georgetown Sue "
Susan , Georgetown, ON -
"Great place, great people. Friendly and no attitude. Even my young daughter is made welcome. Have no problem telling people about the positive experience the is Fox Harley Davidson."
Duncan , Ayton, ON -
"Out for a cruise, saw the sign, and was astounded at the warm greeting, family atmosphere, and patience to show me a number of bikes. I started the day with no intention of buying a bike, finished the day with a brand new Rocker! In between, Steve was attentive, and answered all of my many questions. Bike is coming home next week. New friends! Great sales touch. Well done and THANKS!"
Chris Richmond Hill Ontario -
"What an amazing team! Everything from the purchase of the bike to getting me geared up to making sure my bike fit, was the very best experience anyone can have. You deliver exceptional customer service! I would highly recommend the team at Fox!!! Thanks Guys!"
Paula , Meaford, ON -
"Other than getting no respect from anyone, LOL , the work and the service are excellent."
Ernie , Mardale, ON -
Fabulous work on customizing my '05 springer Classic by Dan and his staff. Just bought a '07 Sportster 1200 custom for my wife from Steve and she is thrilled - staff was great and Randy delivered it in perfect condition-thanks again.
Garth , Barrie, ON -
Good honest people to deal with. What more could you want?
Peter , Wiarton, ON
stopped in a few times to look at some Harley Davidsons, no pressure from the sales person at all. Last week i bought my first Harley Davidson, a 2012 Deluxe from Fox HD . my experience with sales person( Rick) and all the other Team Members was great. thanks guys .